Please note that processing times may be extended in the following cases:

• Incomplete or inaccurate payment information (up to 2 additional business days)
• Orders containing out-of-stock items (up to 5 additional business days)

• Free standard shipping on orders over $100
• Shipping rates for orders under $100 are calculated at checkout
• Orders are shipped via UPS
• Estimated delivery time: 3–7 business days after shipment

Expedited shipping options may be available at checkout for an additional cost.

International shipping is available and calculated at checkout.

Estimated delivery time: 3–4 weeks from the ship date (excluding holidays and customs delays).

Please note:

• International orders are shipped DDU (duties and taxes unpaid)
• We do not collect VAT, duties, or import taxes at checkout
• All customs fees, duties, and taxes are the responsibility of the recipient

These charges vary by country and are determined by your local customs authority.

Depending on your location, your order may be subject to import taxes, duties, and additional fees upon arrival.

These charges are not controlled by Z&L Europe and must be paid by the recipient at the time of delivery.

For more information, please contact your local customs office.

Z&L Europe is not responsible for:

• Lost, stolen, or delayed packages once marked as delivered by the carrier
• Shipping delays caused by carriers, weather, or customs
• Incorrect or incomplete shipping addresses provided at checkout

Please ensure all shipping information is accurate before completing your order.